Although our products are made from the finest cashmere/yak wool, they can experience occasional pilling over time.
Don't fret: it's a completely natural and common occurrence in wool products after continuous usage and is in no way an indication of defect or poor quality. Just use a sweater comb to brush them away. As you continue to remove pills, over time your cashmere/yak wool product will grow softer.
Don't wear the same cashmere/yak garment too frequently. Give it a rest of 2-3 days in between wearings. Be careful with rough clothing and accessories like: belts, bags, and jewelleries, it's a recipe for pilling and snagging.
Hangers will stretch your cashmere/yak wool garment, so fold them instead when storing. Moths love woolen products, especially if they have any leftover moisture, so ensure that both your garment and wardrobe are totally clean and dry when storing. Use cedar balls or scented sachets, they help keep the moths away.